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Understanding Resettlement

How the process works

From registration to arrival, resettlement can take months or years. Here are the main stages.

  1. Registration

    With UNHCR or a partner organization.

  2. Assessment & Referral

    For resettlement to a host country.

  3. Interviews & Screening

    Including document verification, eligibility and security checks.

  4. Approval

    By the resettlement country.

  5. Pre-departure Arrangements

    Travel preparations and orientation.

  6. Arrival & Support

    Housing, healthcare, education, employment and community integration.

Resettlement changes lives.

The six stages in more detail

  1. 1. RegistrationYou register with UNHCR or a partner organization and your details are recorded. If you are not already recognised as a refugee, your claim is assessed (refugee status determination).
  2. 2. Assessment & referralUNHCR staff assess whether resettlement is the right solution and whether you meet the submission criteria. If suitable, your case is referred to a resettlement country.
  3. 3. Interviews & screeningThe country may interview you. Documents are verified and eligibility, medical and security checks are carried out.
  4. 4. ApprovalThe resettlement country makes the final decision on whether to accept you.
  5. 5. Pre-departure arrangementsTravel documents, health checks and cultural orientation are arranged, typically with IOM.
  6. 6. Arrival & supportYou are received and supported with housing, healthcare, education, employment and community integration.

How long does it take?

Timelines vary widely by country, case and security situation. Do not rely on anyone who promises a date.

Keep your details current. Tell UNHCR if your phone number, address or family situation changes so that you can be reached.

Have a question about the process?

Find answers to common questions on our FAQ page.

Read the FAQ
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